Question 1

How to submit a task request?

Accepted Answer

Go to the required service category, click 'Create task', and describe your task: what needs to be done, deadlines, and budget.

Question 2

Do I need to pay to register on the platform?

Accepted Answer

No, registration and task posting for clients are completely free.

Question 3

How can I contact the performer?

Accepted Answer

Once you have selected a performer, you can message them in the platform's chat to clarify the details.

Question 4

What should I do if the performer doesn't respond?

Accepted Answer

Try contacting them again via chat. If there's still no reply, report it to our support team and we will help you find a solution.

Question 5

Can I leave a review for the performer?

Accepted Answer

Yes, after the task is completed, you can leave a review to help other users make the right choice.

Question 6

How is the payment for services made?

Accepted Answer

Payment is made directly to the performer, as per the agreement. We plan to implement a secure online payment system in the near future.

Question 7

Is it safe to use the platform?

Accepted Answer

Yes, we carefully verify performers and reviews to ensure the best experience for you. If any issues arise, our support team is always ready to help.

For clients

General questions

Working with professionals

Payment and safety

Issues and solutions

Need help? — Support is always available

General questions

Working with professionals

Payment and safety

Issues and solutions

Need help? — Support is always available

For clients

General questions

Do I need to pay to register on the platform?

Can I book a service for someone else?

What does the Premium subscription offer to clients?

How to activate or cancel the Premium subscription?

What guarantees does a client have?

Working with professionals

How to submit a task request?

How to contact a professional?

What to do if the professional doesn’t respond?

Can I leave a review for a professional?

How to urgently find a professional?

How to repeat a completed task?

What if no one responds to my task?

How does the chat work? Can I call the professional?

Payment and safety

How does payment work?

Is it safe to use the platform?

Who can see my personal data?

Issues and solutions

How to cancel or edit an order?

What if something goes wrong?

How to report a professional?

Need help? — Support is always available

General questions

Do I need to pay to register on the platform?

Can I book a service for someone else?

What does the Premium subscription offer to clients?

How to activate or cancel the Premium subscription?

What guarantees does a client have?

Working with professionals

How to submit a task request?

How to contact a professional?

What to do if the professional doesn’t respond?

Can I leave a review for a professional?

How to urgently find a professional?

How to repeat a completed task?

What if no one responds to my task?

How does the chat work? Can I call the professional?

Payment and safety

How does payment work?

Is it safe to use the platform?

Who can see my personal data?

Issues and solutions

How to cancel or edit an order?

What if something goes wrong?

How to report a professional?

Need help? — Support is always available