Guarantees and insurance

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Platform guarantees

What guarantees does the platform provide to clients?

How does the platform protect the client’s money before the task is completed?

Is insurance provided for professionals?

Issues and cancellations

What if the professional did a poor job?

🚫 What to do if the order is canceled at the last minute?

What are the refund conditions?

How to request compensation if the task wasn't completed?

Disagreements

What if a client violates the agreement?

Is there protection against unfounded complaints?

Need help? — Support is always available

Support

Menu

For professionals

For clients

General information about the service

Safety and trust

Booking and payment

Specific questions about Spain

Materials and equipment

Guarantees and insurance

• Platform guarantees
• Issues and cancellations
• Disagreements

Contacts and support

Platform guarantees

What guarantees does the platform provide to clients?

How does the platform protect the client’s money before the task is completed?

Is insurance provided for professionals?

Issues and cancellations

What if the professional did a poor job?

🚫 What to do if the order is canceled at the last minute?

What are the refund conditions?

How to request compensation if the task wasn't completed?

Disagreements

What if a client violates the agreement?

Is there protection against unfounded complaints?

Need help? — Support is always available

Support

Menu

For professionals

For clients

General information about the service

Safety and trust

Booking and payment

Specific questions about Spain

Materials and equipment

Guarantees and insurance

• Platform guarantees
• Issues and cancellations
• Disagreements

Contacts and support