TakeEasy Cookies Policy
Entity: TAKE EASY CARE S.L.
NIF: B75902544
Address: Avenida de España, number 145, 5th floor, door B, 29680 Estepona, Spain
Email: support@takeeasy.com
1. What are cookies?
Cookies are small text files that are stored on your device when you use the TakeEasy platform. These allow:
- Ensure the proper functioning of the website and application
- Remember your actions and preferences
- Analyze user behavior
- Show relevant advertising
- Improve platform security
2. What data do we collect through cookies and tracking technologies?
2.1 Analytical and technical data
- IP Address
- User Agent (browser, device)
- Visited URLs
- Activity timestamps
- Referrer page and first page visited
- Unique identifiers: User ID, Guest ID, Access Token, Session ID
2.2 Interaction events
- Pages viewed
- Button clicks
- Form submissions
- Registration and login
- Deep links opening
2.3 Mobile application
- Platform (iOS / Android), device model
- Operating system and application version
- Screen resolution
- Connection type (Wi-Fi / mobile network)
- Available and total storage
- Installation date and first launch
- Number of installations and reinstallations
2.4 Geolocation
- Coordinates (latitude and longitude)
- Geolocation source (GPS / network)
- Data acquisition time
- Precision level
2.5 Multimedia
- Camera, microphone and gallery permissions status
- Photos and videos uploaded by user
- Audio during voice calls
2.6 Payment data (Stripe)
- Amount, currency, purpose and payment status
- Stripe session ID
- Card type, last 4 digits, expiration date, brand (processed by Stripe)
2.7 Push notifications
- Firebase Cloud Messaging (FCM) token
- Send and receive history
- Permission status
- Notification configuration
2.8 Web analytics (Google Analytics / Tag Manager)
- Traffic sources
- Navigation behavior
- E-commerce conversions and events
- User participation and custom events
2.9 Error monitoring (Sentry)
- Stack traces and error messages
- Application and device state at the time of failure
- Device type, operating system and app version
- Session Replay
3. Third-party tools we use
| Platform | Purpose |
|---|---|
| • Google Analytics | Behavioral analytics |
| • Meta Pixel | Remarketing and audience segmentation |
| • AppsFlyer | Attribution of installations and advertising events |
| • Firebase | Analytics, notifications and crashes |
| • Sentry | Error logging and diagnostics |
| • Stripe | Online payment processing |
All external providers process data in accordance with the General Data Protection Regulation (GDPR) and under data processing contracts signed with TakeEasy.
4. Cookie storage
| Cookie type | Example | Storage duration |
|---|---|---|
| • Session cookies | session_id | Until browser is closed |
| • Persistent cookies | _ga, fbp | From 1 day to 2 years |
| • Local storage | AsyncStorage, localStorage | Until manual deletion |
5. How can you manage cookies?
You can manage your cookie preferences in the following ways:
- When accessing for the first time, through the cookie banner
- At any time, from your browser or device settings
Browser configuration:
- Chrome
- Safari
- Firefox
- Android: Settings → Privacy
- iOS Safari: Settings → Safari → Block Cookies
Important: disabling essential technical cookies may affect platform functionality.
6. Your rights
In accordance with GDPR, you have the right to:
- Access your personal data
- Request its modification or deletion
- Restrict its processing or withdraw consent
- File a complaint with the competent authority
To exercise these rights, you can contact us through email:
7. Policy updates
This policy may be updated at any time. In case of substantial changes, you will be notified through the platform or by email.